NOTICE: Please use our ticket system for non-emergency issues. Account setup may take from 12-24 hours. Support tickets may take 6-24 hours.
Nearly any issue can be resolved, if you are having problems, complaints or any issue do not hesitate to coontact us. We are here to help you 24/7.
Register for Client Area to submit and track
tickets
E-mail:
support@secureservertech.com
Instant
Messenger has been discontinued for now due to abuse and problems explained in this announcement
Emergency
Phone Contact - If you have an emergency or urgent situuation please
put in a ticket first. if you do not recieve a response within 10
minutes then call and we will come and check ticket right away.
Someone
may not answer at all times but text messages and voice mails will
alert a staff member mmediately and then we will come check out your
problem.
1-423-277-6487 - Text messages can be sent here as well
1-865-767-3789 - Call here if no answer at above number
No sales calls please, we handle all sales through email and ticket
For Russian Language support and emergency contact - Secureservertech.ru
Report Abuse
- To report network abuse originating from our servers contact abuse@secureservertech.com with all relevant information and proofs. If you are reporting email related offenses include full headers or forwarded message as atatchment.
- If you are
reporting DMCA violation include links or locations of violating
content as well as the proper copywrite holder information.
- Any other
complaints include all relevannt information, domain and/or ip or
offending user, what law or terms is being broken and any other proofs.
- Abuse
complaints that are frivilous, improper or bogus will be trashed. We do
not accept nor will take any action on complaints about free speech
issues. Any content or speech that is protected by US law is fully
supported by us regardless of the political, relligious or racial
stances. We have no opinion on the content of any of our clients as
long as it adheres to federal law. Any abuse complaints about "offensive" sites will be trashed.
Mailing Address
Secureservertech
531 Notch Gap Road
Thornhill, TN 37881